Thursday, June 6, 2013

Process Improvement and Life Decisions

The company my supervisor friend works at is preparing for a grand roll out of a new database. It promises to streamline information, making it more accessible and unified than the old system. Redundancy and inefficiency is supposed to be a thing of the past and the supervisor and her colleagues are elated. But the transition has been far from welcome. 

Two weeks into the official rollout, problems have abound. While the purpose of the new database is to eliminate the reliance on multiple units, its been discovered during the training process that several glitches may keep those older databases around for a while longer. 

Several of the accounts that were supposed to be managed in the new database are not processing right. The programs are not talking to each other, as first anticipated,  so adjoining modules are being created to better reconcile the accounts. These challenges should have been considered, but somehow managed to stay hidden throughout the planning stage. 

To resolve this issue, the supervisor has developed an alternative plan. Using an existing matching program, she has loaded the accounts into that database as a backup. This way,  she is prepared for any setbacks if they arise. 

A simple solution has reduced the stress levels several notches. Having an alternative plan safeguards the accounts and keeps the workflow running smoothly. 

Which has me thinking: if we were to manage our lives this way, we would eliminate many unnecessary hurdles that often come our way. If we were to have a Plan B when making personal choices, such as secondary career paths, alternative financial decisions, we would better prepare for challenges. So if one decision fails us, we can immediately change direction and adopt the other one. If one thing doesn't work, we can rely on the other. It would help us keep focused on the goal, to reach our intended destination taking an alternative route. By anticipating the glitches, and preparing for them, we better manage our internal processes so we stay on course. As the supervisor's new database apparently will. 

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